Animal Services
 

HEALTH

  


Animal Services
Animal Services

  • Receive reports on loose, stray, sick or injured animals, bite incidents and animal abuse
  • Provide information on pet vaccination and registration of pets
  • All impounded animals without proof of rabies vaccinations, registration, or microchip must be must be vaccinated, registered and microchipped as required at owner’s expense, before being released to owner.
  • All adopted animals will be neutered or spayed as part of the adoption process before being released from the animal shleter. The cost of the spay/neuter surgery is included in the adoption fee.
  • Check kennel hours to pick-up lost animals, to adopt pets, and to drop off unwanted, sick or injured pets.
[Hours of Operation] - [Adoption Hours] - [Address] - [About the Shelter]
[Field Services] - [Pet Care-A-Van – Dates] - [Volunteer Information]
Hours of Operation:
Animal Control Officers are now available to assist the public daily from 8:00 a.m. to 8:00 p.m. In addition, emergency services (injured animals and public safety issues, issues such as capturing biting, vicious, and diseased animals) are available after-hours between 7:00 p.m. and 7:00 a.m.

Animal Services is open to the public Monday through Saturday from 10:30 a.m. to 6:00 p.m., and is closed on Sunday. The Customer Relations Clerks taking calls in the Dispatch Center are available to help the public from 7:00 a.m. to 7:00 p.m.

Adoption hours are Monday and Wednesday through Saturday from 11:00 a.m. to 6:00 p.m. No adoptions are available on Sundays or Tuesdays.

Cat traps are available on Mondays starting at 10:30 a.m. on a first come first served basis and must be returned by Friday before 6:00 p.m.
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Adoption Hours:
Mon., Wed - Sat 11:00 A.M.-6:00 P.M.
Tue & Sun: Closed
Shelter Adoptions are handled on-site by New Hope Alliance. Many animals are rescued from the
shelter by local animal welfare organizations and may be adopted directly from their facilities.

The public can view lost animals and possible adoptions on a 24-7 schedule in the A, B, and C kennels which are located on the eastside of the main office area.
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Address:
5001 Fred Wilson Rd. El Paso, Texas 79906
Right across Ft. Bliss Cemetary
Phone: (915) 842-1000

Map It
  • Field Officer Pick-up of unwanted owned animals $45.00
  • Drop-off at Shelter of unwanted animals by owner $25.00
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About the Shelter

Goal:
To regulate and control zoonotic diseases and protect animal welfare through enforcement of state and local ordinances.

Activities:
  • Patrol problematic areas for stray animals
  • Impound stray animals
  • Provide adoption services
  • Provide spay/neuter surgeries for adopted animals
  • Respond to complaints of animal bites and stray animals
  • Investigate reported cases of animal neglect or abuse
  • Issue animal permits
Reclaim of Lost Animals:
10:30 A.M. - 6:00 P.M. Monday – Saturday

The public can view for lost animals and possible adoptions on a 24-7 schedule in the A, B, and C kennels which are located on the eastside of the main office area.
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Field Services

Each day field officers patrol the El Paso county area of 1,058 square miles with a population of 755,085. Officers are on duty from 7:30 A.M. to 9:30 P.M. daily with emergency services provided at other times by an on-call officer.

Field officers respond to the following service requests:
  • patrol requests and capturing biting, vicious, disease, loose and stray animals
  • stray dogs and cats, pick up
  • owner release dogs and cats (if unlicensed a fee will apply)
  • animal pick-ups
  • cruelty investigations
  • vicious animal complaints
  • animal bites
  • barking dog complaints
  • injured animal rescues
  • pet license sales
  • requests for animal traps to capture nuisance stray pets
  • assistance for law enforcement calls
  • leash law violations
  • loose livestock
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Pet Care-A-Van Dates and Locations for March 2009

The Pet Care-A-Van, a mobile surgical van providing free spay/neuter surgeries for pets, will continue to make its rounds in the community in January.

The service is provided by the City of El Paso Department of Public Health’s Animal Services Division, which is committed to promoting and protecting the health, safety and welfare of pets in El Paso. By having your dog or cat sterilized, you can help reduce the number of animals euthanized each year in our community.

More than 18,000 dogs and cats are euthanized in El Paso’s shelter each year due to irresponsible pet ownership and consequent pet overpopulation.

Citizens interested in having their pets sterilized through the Pet Care-A-Van program must arrive at the Pet Care-A-Van location by 6:30 a.m.

We ask that those with proof of low income eligibility (Medicare, WIC cards, Texas Lone Star cards, proof of residence at HUD residential complexes, etc) bring such verification to the Pet Care-A-Van as we are funded through a grant intended to target low income Texas residents.

The number of surgeries that can be performed on the Pet Care-A-Van is limited and only the first 20-25 animals will be considered for surgery. The order of the surgeries will be determined on a “first come-first served” basis.

Sterilization surgery is major surgery. The owner (s) of the pet should expect to leave the animal at the Pet Care-A-Van for a few hours. If you plan to spay or neuter your pet through this program, please follow these pre-surgery guidelines:
  • Pets may drink water up until the time of surgery.
  • Adult animals should not have solid food after 6 p.m. of the night before their sterilization surgery.
  • Puppies and kittens (4 months - 1 year) should not have solid food after 11 p.m. of the night before the surgery.
Pets that younger than 4 months or older than 6 years, and females in heat or males whose testicles have not descended, will not be spayed or neutered due to health risks.

For more information about the Pet Care-A-Van program, call 842-1000.

Pet Care-A-Van Dates and Locations March 2009


DatePlace NameAddressLocation
Tuesday, March 03, 2009Grandview Park3200 Jefferson Ave.Round parking lot next to office
Wednesday, March 04, 2009Montana VistaMontana VistaCommunity Center parking lot
Thursday, March 05, 2009Socorro901 Rio VistaCommunity Center parking lot
Friday, March 06, 2009Fabens1330 FabensSan Eli Super Market parking lot
Monday, March 09, 2009WestwayCorner of Zinn and De AlbaCatholic Church parking lot
Tuesday, March 10, 2009Horizon13969 Veny WebbParking lot of Oz Glaze Senior Center
Thursday, March 12, 2009Shawver Park8100 Independence Dr.Beside the swimming pool
Monday, March 16, 2009211 Shelter211 ShelterParking lot at gate
Tuesday, March 17, 2009Marty Robbins Park11600 Vista Del Sol. DrParking lot between swimming pool, restrooms
Wednesday, March 18, 2009Veterans Park5380 SalemRecreation Center parking lot
Thursday, March 19, 2009Clint200 N. San Elizario RdTown Hall parking lot
Friday, March 20, 2009Sue Young Park9730 DianaParking Lot
Monday, March 23, 2009White Spur Park4800 LoveNext to the Fire Station
Tuesday, March 24, 2009Pavo Real Park9301 AlamedaParking lot at the corner of Alameda and Presa
Wednesday, March 25, 2009Montana Vista14618 Greg Rd.Community Center parking lot
Thursday, March 26, 2009San Elizario1325 Beverly Inn 
Friday, March 27, 2009Nations Tobin Park8831 RailroadParking lot by the swimming pool
Tuesday, March 31, 2009El Paso Saddle Blanket Co.6926 Gateway EastBack parking lot
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Volunteer Information and Application Form (PDF)
El Paso Animal Services would like to establish a strong and committed volunteer base so that the animals housed in our shelter have a higher quality of life while in our care. [Read more...]

PDF-Files require a PDF-viewer, such as Adobe Acrobat (free).
If needed, please download here:

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